Frequently Asked Questions
We accept all Credit & Debit Cards, Netbanking, NEFT/IMPS, UPI (GPay, BHIM, etc.), Wallets (Paytm, PhonePE, AmazonPay, etc.)
No, we currently do not offer Cash on Delivery due to the ongoing pandemic situation. We encourage our customers to prepaid methods instead of COD.
In order to deliver your products efficiently, we immediately begin processing your order. Unfortunately, once ordered or submitted, they can’t be changed or modified.
You can place your cancellation request by contacting us or directly through your ‘My Orders’ section only if it has not been shipped. Once it is shipped, no cancellation request shall be entertained.
If your order has not been shipped, you can change your shipping address by sending us a mail at support@dropspin.in
Note: DropSpin will not be responsible for orders sent to incorrect address provided by the customer, so please be careful while entering your shipping address.
Don’t worry! Sometimes, order confirmations can take up to 24 hours to receive. Please contact us if you have not received any order confirmation after 24 hours.